Our Commitment to Business
Continuity
Yaksha Informatics has a robust and
time-tested Business Continuity Plan (BCP) that ensures
that the business operations of Yaksha Informatics are not disrupted
by any natural or unnatural disaster.
The BCP
reiterates our commitment to delivering the highest
quality solutions using the onsite/offshore
model, and protecting our clients from risk. Our
business continuity plans are based on the need to
protect professional staff, computing infrastructure,
and intellectual property in order to help our customers
remain in business through any contingency. That
includes provisions to ensure the mobility of
professional skills along with fully redundant
communications backbones and computing
infrastructures.
Power
& Utilities
Our entire facility can be
run on auxiliary power. We have multiple back-up options
to enable us to run the facility without power for an
uninterrupted period of 2 days. The electrical supply
into the facility is conditioned using a three-phase
servo stabilizer. All power supply to computers is
provided by online Uninterrupted Power Supply systems.
Load balancing and redundant clusters stabilize voltage
and frequency to within 1%. An underground water storage
tank has the capacity to service the entire Yaksha Informatics
facility for 2 days. We also have our own bore well.
Internet
Redundancy
We have three parallel high
speed connections (512 mbps each) from different service
providers. This ensures 100% connectivity to the cyber
space.
Fire & Medical
Emergencies
We have arrangements with a
24x7 hospital a few miles from the office. Contact
details are maintained at multiple points for nearby
fire stations, blood banks, police station, 24-hour
pharmacies etc. We have elaborate fire safety
arrangements including B and C type extinguishers,
multiple exits, smoke alarms, and hose pipes within the
facility.
Data and
Exchange Recovery
An intelligent disaster
recovery system is in place for restoring complete
server information at short duration. The backup is
restored on an offline Exchange server for high
availability.
Dedicated
Team
A dedicated team of engineers who
work on a 24x7 schedule resolves ongoing operations
issues. An intranet-enabled helpdesk request is followed
by a structured process ensuring quick resolution of
queries, leading to very low downtime of hardware and
software. |